Data Protection

General Information on Data Protection

In order for you to feel secure when shopping at Hörburger EShop, we have done our utmost to protect your data from access of third parties. For your data and the confidence you place in us constitute an obligation for us to provide you with the greatest possible security. Hörburger EShop will archive the data you transmit to us only to enable us to handle and process your order. We have always declined passing on data to third parties with the exception of partners that are involved in the processing of your order!

Customer data is saved and processed by us in compliance with the relevant provisions of the Federal Data Protection Act (Bundesdatenschutzgesetz BDSG) and the Tele Services Data Protection Act (Teledienstedatenschutzgesetzes TDDSG). Your personal data is collected only and exclusively for agreed upon, clear and lawful purposes and personal data is kept in storage only as long as necessary.
At any time you retain the right to obtain information on your saved data, to have it rectified, blocked or, if necessary, deleted free of charge. Please e-mail such requests to shop@hoerburger.de or send us your request by mail or fax.
We do not pass on your personal data, inclusive of your home address and your e-mail address, to third parties. Our service partners, which need to be given data to enable them to process your order, being the sole exception to that rule. But even in these cases the data transferred is limited to the necessary minimum.

In our Eshop information on the contents of your goods basket is stored in cookies. This information might be called up upon your next visit. If you want to get registered with us or if you want to place an order with us, we will need your Customer data. If you are already a Customer, simply use your e-mail address and your personal password to register with us. The data stored in a cookie makes it unnecessary for you to fill in the forms yourself. The cookies created expire after 365 days. Furthermore, in your browser programme you can administer the acceptance of cookies from that page and block them if necessary.

Two Important Notes

  • For the transmission of your data we use secure SSL-servers (Secure Socket Layer) as well as 128-bit encryption. Thus your data can be transferred securely and unreadable for unauthorized third parties.
  • Should your banking information be misused by unauthorized third parties, most banks will meet all the costs that occur. Should your bank require a co-payment from you, Hörburger EShop will meet this co-payment up to a maximum of 50 € for you. Please notify your bank immediately in case of misuse and contact us under shop@hoerburger.de.

Website statistics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States .In case IP-anonymisation is activated on this website, your IP address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases the whole IP address will be first transfered to a Google server in the USA and truncated there. The IP-anonymisation is active on this website.

Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage.

The IP-address, that your Browser conveys within the scope of Google Analytics, will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also opt-out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Addon for your current web browser: Download Browser Addon.